Nehza Delorme remembers the moment it clicked. She was sitting in a Career Transition Assistance (CTA)* session with her IntoJobs Facilitator Thandi Chigubu learning about transferable skills, when she realised she’d been underselling herself all along. “Any skill in life can be transferable to your resume,” Nehza said. “Sports, traveling—these show you like people and that it’s easy for you to interact with others. I think that’s a great thing.”
Nehza is now several months into her new job as a Client Engagement Coordinator—a position she secured shortly after completing CTA. But getting there required more than just a polished resume. It required a shift in how she saw herself.
Speaking multiple languages fluently, Nehza had always viewed her communication style as something that needed fixing. Instead, Thandi helped her recognise it as an asset and taught her to harness it. “Thandi helped me with how I present myself, especially around how I speak and make first impressions,” Nehza said. “She taught me to listen and wait, and then speak—not jumping in. That was my weakness, but Thandi helped me work on that.”
The transformation wasn’t just about learning to pause before speaking. It was about understanding that her unique perspective—shaped by different cultures and languages—gave her insights other candidates didn’t have.
The program taught her how to research companies thoroughly, how to tailor her resume to showcase relevant experience, and how to tell her story in a way that made employers lean in rather than move on.
Specifically designed for job seekers over 45, CTA provides personalised resume and interview preparation, transferable skills identification, age-appropriate peer support, practical job readiness training and ongoing facilitator support.
For Nehza, the most practical lesson came from something simple: making lists. “Thandi showed me how to make lists and prioritise, rather than just going wild during the day,” Nehza said. “I learned to follow up step by step, manage my phone and emails, and plan my day effectively.” This organised approach transformed her scattered job search into a focused campaign. Every application got proper attention. Every company was thoroughly researched. Every follow-up happened on time.
The strategies worked. Today, she’s thriving in the new role and she knows that if challenges arise, she’s not facing them alone. “I’m grateful to the IntoJobs team for all the things I learned,” she said. “Everything is going well, but I know I can just call someone if I need help—they’re there for me.”
That ongoing support—the knowledge that someone is in your corner even after you’ve landed the job—might be the most valuable thing the program offers. Because success isn’t just about getting employed. It’s about building the confidence and skills to stay employed, to grow, to navigate workplace challenges without losing your footing.
For Thandi Chigubu, Nehza’s journey shows that when job seekers receive targeted support, they recognise their unique strengths rather than focusing solely on perceived gaps. “Nehza approached her job search with confidence, focus, and a clear plan. Now she’s building a career with the tools that will serve her for years to come,” Thandi said.
More than techniques and tactics, Nehza gained something harder to quantify: belief in herself.
* IntoJobs Career Transition Assistance program in Western Australia is delivered by Mas National, both part of the IntoWork Group.
